萨维奥售后服务

• A dedicated line for directly managing customer telephone requests;
• An organized system for managing customer complaints supported by a ticketing service integrated into the internal CRM software;
• Automatic generation of reports and graphs with performance, maintenance, and quality indicators, enabled by real-time machine monitoring;
• Spare parts storage centers at Authorized Agents and Group branches to ensure speed and availability.

Furthermore, thanks to the close collaboration between Service and Spare Parts department, Savio develops customized routine maintenance plans (preventative and predictive), supported by storage centers at Authorized Agents and Group branches to ensure maximum speed and availability.